Welcome to the ZoomInfo Help Center
The best information, resources, and training on our products and platform to support your go-to-market teams
Knowledge Center
Gain a deeper understanding of our products and features
ZoomInfo University
Develop your product and platform knowledge, skills, and certifications
Release Notes Hub
Discover the latest product updates, feature enhancements, and improvements across all ZoomInfo solutions
Resource Center
Browse ZoomInfo’s library of free educational resources
Product Status
View announcements on products and updates
Modern GTM Community
Connect with peers, get support and training, and learn about upcoming ZoomInfo releases.
Customer Support
Reach out for support on any issues or questions
Billing and Payments
ZoomInfo offers several convenient ways to pay invoices
Frequently Asked Questions
How do I reset my ZoomInfo password?
Click “Forgot Password” on the login screen and follow the instructions to reset it via email.
How do I cancel my ZoomInfo subscription?
Contact our Customer Support team or your account manager to request cancellation.
Can I export contact or company data from ZoomInfo?
Yes, depending on your subscription. You can export data by selecting contacts and using the Export tool.
How can I update my billing or payment information?
Go to your Account Settings > Billing, or contact support directly.
How do I opt out of ZoomInfo's data collection?
You can submit a data removal request on our Privacy Center.
The depth and breadth of ZoomInfo’s database has enabled us to prospect better accounts and bring in larger deals. In fact, since bringing on ZoomInfo the average company size we’re closing has grown by 2.5x."
Josh Stern
Senior Sales Operations Manager